Description from the publisher
Secure chat software is clear and intuitive with very easy to understand chat interface for both the visitor and the operator. Tool allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product via real time text chat. Tool provides features like sales chat, unlimited operator-client chat sessions, full customization, real-time site monitoring, repeat visitors identification, site metrics and performance. Software is developed in active server page (ASP) script and AJAX, does not require any special plugs, Java Applets or DLL to be installed on the server. Tool supports all types of browsers like Internet Explorer, Netscape, Mozilla, Opera and Firefox. Tool can save all chat sessions. Tool provides technical support to real-time online businesses such as travel, real estate, auto sales, web hosting, education, insurance, finance, web designing etc. Tool logs all chats with clients to reference for future problem solving or administrative reports. Software is easy to use and provides option to send offline messages when the operator is not online or is unavailable.
* Web chat software provides live support service for your online visitors
* Web chat software loads fast and is completely web-based, so the end users don't need to download any plug-in application to chat directly with staff.
* Tool can save all chat sessions.
* Visitors can choose to directly chat as guest or register to keep his identity.
*Tool provides less expensive online support, reducing the costs of over-using a toll free line and paying additional phone operators.
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